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Using 911 for Emergencies

911 IS FOR EMERGENCIES ONLY !!

Report Crimes in progress or just occurred: Crimes in progress or having just occurred, reports of fire or suspected fires, or calls to request emergency medical help should dial 9-1-1.

Report a Fire, Stop a Crime or Save a Life: To report a fire, stop a crime, or save a life Dial 9-1-1. If you use an internet phone, program your address info the phone as directed by your service provider.

Emergencies: Another reason to use 9-1-1 for emergencies is that even if the call gets disconnected or the caller cannot speak, the 9-1-1 calltaker has immediate access to the caller's address.

Hearing or Speech Impaired Persons: Hearing or speech impaired persons should be aware that the Enhanced 911 System is fully TTY capable and calltakers are trained in it's TTY use.

Do not program speed dialers to call 911. Speed dialers should not be programmed to call 911. The only way to check to see that it is programmed correctly is to try it. 911 protocol requires that emergency personnel physically check out the location that the call came from. This could tie up emergency units that might be required at a true emergency. Speed dialers can also be easily misdialed by pressing only one button (this happens frequently when children play with the phone).

Differently-abled persons can request a voluntary, confidential indicator be placed on their phone to alert emergency personnel to special situations.

Tolland residents can contact Tolland Police Chief for more information: