Comcast Installation Update REVISED
Comcast/Xfinity Broadband Update
August 1, 2022
Comcast has begun installing, for “Presold customers", “aerial drops” and “underground drops” (pulling cable through an existing underground conduit (UG)).
In order to become a Presold Customer, you must contact Comcast and speak with Barbara or Jeff (contact below).
• Work on these drops is being done seven (7) days a week
• The contractor will not be making appointments for this outside work.
• They are traveling in white vans and will have a sticker on the back of the truck saying “Comcast Contractor.” They typically do not have to enter the home for this work.
• The contractor (CCG) will look at any drops to homes and verify the work needed.
Once completed, they issue the pre-install drop workout for aerial drops or underground drops.
▪ AERIAL DROPS
• The drop crew will place the aerial drops on the home, and connections installed near the area of the electric or existing phone line connections.
▪ UNDERGROUND DROPS
• If needed, the UG crew will place a duct or pull-through customers’ existing conduit if available.
• The contractor will install a connection box (NID) on the home, place an ONU (Mini Optical Node) in the box, hook it up to the fiber drop, and test I to make sure the drop has light and is ready to go
• A Comcast installer will make an appointment to complete the actual installation of the customer services in the home when the service is live on your street.
Barbara Eberstadt Jeff Roffman
203-321-3045 860-837-3939
Barbara_eberstadt@comcast.com jeff_roffman@comcast.com
Please note that work is being done simultaneously in all three phases below to speed the process of the network build.
Comcast, as of this writing has over 30 live customers on the Network, 80 in process who are in Phase 1. The network build out is scheduled into three phases listed below, roads are listed in alphabetical order:
Phase 1 (alphabetical)
Beechwood Lane
Beetle Road (463)
Brook Lane
Cottontail Lane
E Otter Dr.
Forest Road
Hartland Road
Hill Drive
Jeff Miller Road
Lakeside Drive
Meadow Drive
Otter Pond Trail
Path Road
Ridge Road
Robins Rst
S. Village Rd
Schoolhouse Rd (75-240)
Slope Road
Stones Throw Drive
Thicket Road
Upper Otter Drive
View Drive
W Granville Road (206-1096)
W Otter Drive
Woods Lane
Phase 2
Anglers Hook Drive
Beetle Road (117-427)
Burt Hill Road
Chipmunk Xing
Clark Road
Clubhouse Road (22-389)
Colebrook River Road
Covell Road
E Otis Road
Fiddlehead Lane
Fox Den Road
Harvey Mountain Road
Laurel Land
Meadow Drive
New Boston Road
Owls Nest Lane
Porcupine Pt
Rivers Road
W Granville Road (33,113,205)
Woodchuck Hollow Road
Phase 3
Clubhouse Road (945-1111)
Lakeview Lane
Lands End Drive
Moreau Road
North Trail
Ona Road
Pinewood Drive
Schoolhouse Road (5, 2451)
South Trail